Robotic Process Automation Market by Component (Software and Services (Consulting, Implementing, and Training)), by Process (Automated Solutions, Decision Support and Management Solutions, and Interaction Solutions) by Operations (Rule-Based and Knowledge Based), by Enterprise Size (Small, Medium, and Large), by Deployment (On-Premise and Cloud), by Application (Administration and Reporting, Customer Support, Analysis, and Others) – Global Opportunity Analysis and Industry Forecast 2025–2030
Industry: ICT & Media | Publish Date: 25-Feb-2025 | No of Pages: 624 | No. of Tables: 442 | No. of Figures: 387 | Format: PDF | Report Code : IC527
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Robotic Process Automation Market Overview
The global Robotic Process Automation Market size was valued at USD 10.13 billion in 2024 and is predicted to reach USD 53.39 billion by 2030 with a CAGR of 32.3% from 2025-2030.
Some key drivers for growth in the robotic process automation market (RPA) include growing global corporate financing in artificial intelligence (AI), the expansion of the e-commerce sector, and boosting spending on healthcare.
Some key companies, such as UiPath Inc, Pegasystems Inc, and NICE Ltd are using many business tactics such as partnerships, expansion, and product launches to maintain their top position. However, growth is undermined by the security challenges that obstructs the rate of adoption. In coming future, the integration of AI in RPA industry is anticipated to create future opportunities.
Boosting Investment in AI Drives the Robotic Process Automation Market Growth
Increased global corporate investment in artificial intelligence increases the RPA market as they improve their automation capabilities and enable them to undertake more complex and cognitive tasks. Such enhanced automation capabilities improve overall efficiency, accuracy and user experience. According to Goldman Sachs Research, investment in AI globally is projected to reach USD 200 billion by 2025. This increasing global investment pulls more research in the domain, thereby, boosting the market.
Surging E-Commerce Sector Fuels the Robotic Process Automation Market Demand
Robotic process automation market is driven by boosting e-commerce sector that creates a surge in complex and repetitive task associated to order processing, inventory management and customer communication.
The Morgan Stanley 2022 report estimates that the global e-commerce market is estimated to grow from USD 3.30 trillion in 2022 to USD 5.4 trillion in 2026, showing a 63.6% growth in 4 years. Such huge e-commerce sales intensify the need for automation tools to cope up and thus, companies rely on RPA that fuels the market.
Rising Healthcare Sector Drives the Market Growth
Rising healthcare sector fuels the market by intensifying need for efficiency and accuracy in managing vast volumes of patient’s data, administrative tasks, and compliance requirement created by surging volume of patient. The adoption of RPA improves patient’s outcome and streamline operations due to its automation capability, ultimately resulting in boost in the industry.
According to the report published by the U.K. Office for National Statistics, the U.K. healthcare expenditure summed USD 371 billion in 2023 reflecting a 5.6% increase in nominal terms from 2022.
In contrast, In Canda as per CIHI, healthcare spending is expected to reach USD 372 billion or USD 9,054 per Canadian showing a 5.7% increase in 2024. This increasing health spendings invites more patients and to automate task such patient registration, appointment management and health payment settlement, healthcare providers rely on RPA that creates a surge in the market.
Security Challenges Hinders the Robotic Process Automation Market Expansion
Security challenges that include data leakage and fraud hinders the growth of the RPA industry. RPA technologies accesses sensitive data such as health records and personally identifiable information (PII), and vulnerabilities in the automation technologies exposes organisation to unauthorised access as well as potential data breaches leading to legal penalties creating barrier for technological adoption.
Integration of AI in RPA Creates Future Opportunities
Integration of AI in RPA is anticipated to create significant growth opportunity in the RPA industry in the coming years. Such integration delivers exception user experience and foundation of rock-solid governance, security and scalability.
For instance, in March 2024, SS&C Technologies Holdings, Inc launched – Next Gen, a hybrid intelligent automation platform that uses AI software tools along with RPA to automate business tasks. Such development aims to automate workloads and drive more efficiency in the organisation.
Market Segmentations and Scope of the Study
The robotic process automation market report is classified on the basis of component, process, operations, enterprise size, deployment, application, industry and region. On the basis of component, the market is divided into software and services. Based on services, the market is further grouped into consulting, implementing and training. On the basis of process, the market is segmented into automated solutions, decision support and management solutions, and interaction solutions. On the basis of operations, the market is segregated into rule-based and knowledge based. On the basis of enterprise size, the market is segmented into small, medium and large. On the basis of deployment, the market is grouped into on-premise and cloud. On the basis of application, the market is grouped into administration and reporting, customer support, analysis, data migration and capture extraction, and others. On the basis of industry, the market is grouped into retail, manufacturing and logistics industry, BFSI, healthcare, IT and telecom, hospitality, and others. Regional breakdown and analysis of each of the aforesaid segments includes regions comprising of North America, Europe, Asia-Pacific, and RoW.
Geographical Analysis
North America region dominates the robotic process automation market share and is expected to maintain its dominance in the industry during the forecast period due to the boost in corporate investment in AI that intensifies the need for efficient automation tools to handle predictive analytics and complex workload.
According to report published by the U.S. Bureau of Labor Statistics in 2024, the private investment in artificial intelligence (AI) in the U.S. increased from USD 50.99 billion in 2022 to USD 59.78 billion in 2023 reflecting a change of 17.2% within a time span of just 1 year Such boost in the investment promotes research and development in the domain of automation technologies that boost the market.
Moreover, the rising IoT connections in the region boost the RPA market by necessitating the need for automation technologies to handle vast amounts of data produced from sensors and devices.
According to the Organization for Economic Cooperation and Development, about 8 million objects in Mexico are connected through Internet of Things (IoT) complementing 6.3% of Mexico’s population. This creates huge amount of data, and to analyse such data to make informed decisions and streamline operations, companies rely on automation tools that boost the market growth.
Asia-Pacific continues to be the most rapidly growing industry and is expected to dominate its hold in the market during the forecasting period in accordance to surging e-commerce sector.
According to a report conducted by the International Trade Administration in January 2024, the value of the Indian e-commerce added up to USD 46.20 billion in 2022 and growing at 18.3%, the value is set to reach a high of USD 136.47 billion by the end of the year 2026.
Such increase in e-commerce sales necessitates the usage of automation tools for repetitive task such as online transactions and customer management, thereby creating a boost in the market.
Besides, the surging healthcare expenditure further drives the RPA marking by intensifying the need for automation tools to handle large volume of patient’s data and administrative tasks.
According to the report issued by Singapore Ministry of Health, Singapore’s national health expenditure is estimated to increase from USD 22 billion in 2018 to USD 59 billion in 2030 reflecting a 168% jump.
Such growth in health spending facilitates procurement of advanced medical technologies pulling more patient, and to accommodate such repetitive task and improve efficiency, healthcare companies depend on RPA that drives the market growth.
Competitive Landscape
Various market players operating in the robotic process automation industry are International Business Machines Corporation, Pegasystems Inc, Tungsten Automation Corporation, SAP SE, Appian, NICE Ltd., Microsoft Corporation, Automation Anywhere Inc, UiPath Inc, EdgeVerve Systems Limited, AutomationEdge Technologies Private Limited, Azumo LLC, CIGNEX Datamatics Technologies Limited, ValueCoders India LLP, Solution Analysts Pvt Ltd, and others. These market players are adopting various strategies such as partnership, expansion and product launches to maintain their dominance in the industry.
For instance, in October 2024, UiPath Inc partnered with Westcon-Comstor to distribute UiPath’s fully automated enterprise platform to its network of partners across the U.K. to drive channel-led growth. This development improves productivity and efficiency gains in rapidly evolving digital world.
Moreover, in June 2024, Pegasystems Inc announced the extension of its Pega Gen AI capabilities to be integrated with Amazon Web Services (AWS) and Google Cloud's Large Language Models (LLMs). This move helps enterprises enjoy more generative AI services via the Pega GenAI architecture.
Furthermore, in January 2023, NICE Ltd launched RPA tool leveraging AI to identify focused opportunities for automation. This development shows the company’s continuous research and development in the area of automation.
Key Benefits
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The report provides quantitative analysis and estimations of the robotic process automation industry from 2025 to 2030, which assists in identifying the prevailing market opportunities.
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The study comprises a deep-dive analysis of the current and future robotic process automation market trends to depict prevalent investment pockets in the market.
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Information related to key drivers, restraints, and opportunities and their impact on the robotic process automation industry is provided in the report.
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Competitive analysis of the players, along with their market share is provided in the report.
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SWOT analysis and Porters Five Forces model is elaborated in the study.
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Value chain analysis in the market study provides a clear picture of roles of stakeholders.
Robotic Process Automation Market Key Segments
By Component
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Software
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Services
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Consulting
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Implementing
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Training
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By Process
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Automated Solutions
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Decision Support and Management Solutions
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Interaction Solutions
By Operations
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Rule-Based
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Knowledge Based
By Enterprise Size
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Small
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Medium
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Large
By Deployment
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On-Premise
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Cloud
By Application
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Administration and Reporting
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Customer Support
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Analysis
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Data Migration and Capture Extraction
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Others
By Industry
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Retail
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Manufacturing and Logistics Industry
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BFSI
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Healthcare
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IT and Telecom
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Hospitality
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Others
By Region
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North America
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The U.S.
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Canada
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Mexico
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Europe
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The U.K.
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Germany
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France
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Italy
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Spain
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Denmark
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Netherlands
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Finland
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Sweden
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Norway
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Russia
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Rest of Europe
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Asia-Pacific
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China
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Japan
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India
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South Korea
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Australia
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Indonesia
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Singapore
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Taiwan
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Thailand
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Rest of Asia-Pacific
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RoW
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Latin America
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Middle East
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Africa
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Key Players
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International Business Machines Corporation
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Pegasystems Inc
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Tungsten Automation Corporation
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SAP SE
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Appian
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NICE Ltd.
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Microsoft Corporation
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Automation Anywhere Inc
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UiPath Inc
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EdgeVerve Systems Limited
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AutomationEdge Technologies Private Limited
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Azumo LLC
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CIGNEX Datamatics Technologies Limited
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ValueCoders India LLP
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Solution Analysts Pvt Ltd
REPORT SCOPE AND SEGMENTATION:
|
Parameters |
Details |
|
Market Size in 2024 |
USD 10.13 billion |
|
Revenue Forecast in 2030 |
USD 53.39 billion |
|
Growth Rate |
CAGR of 32.3% from 2025 to 2030 |
|
Analysis Period |
2024–2030 |
|
Base Year Considered |
2024 |
|
Forecast Period |
2025–2030 |
|
Market Size Estimation |
Billion (USD) |
|
Growth Factors |
|
|
Countries Covered |
28 |
|
Companies Profiled |
15 |
|
Market Share |
Available for 10 companies |
|
Customization Scope |
Free customization (equivalent to up to 80 working hours of analysts) after purchase. Addition or alteration to country, regional, and segment scope. |
|
Pricing and Purchase Options |
Avail customized purchase options to meet your exact research needs. |
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